Spare parts and service

We’re here to answer all your questions

On-site service

SIGMA plate heat exchangers offer optimal solutions for your production process. To maintain this reliability and performance over the long term, we offer a diversified service concept tailored to your individual needs.

Our service center in Bretten coordinates the deployments of our national and international service specialists. When parts need to be replaced, we use only genuine SIGMA spare parts to ensure your operational reliability.

SIGMA-Service offers:

  • Free service hotline in Germany: 0800 / 2744 357 or 0800 / APIHELP
  • Assembly and commissioning
  • On-site service by qualified service technicians
  • Tailored service concepts
  • Process engineering support from our specialist engineers
  • Proactive service inspections
  • Annual full-fleet coverage with SIGMACOVER — every unit, every year, one contract NEW

Spare parts service

Genuine SIGMA spare parts ensure greater reliability in your production process and avoid unplanned downtime. A comprehensive range of original spare parts is available in our central warehouse in Bretten — with high availability even for older and discontinued SIGMA models, and fast delivery worldwide.

Reconditioning

The SIGMA reconditioning service offers a cost-effective, high-quality inspection of your SIGMA plate heat exchangers or heat transfer plates. Plates can be refitted with original SIGMA gaskets within a very short time, and all plates undergo a pressure test in our test center before being put back into operation.

Do you need help right now?

We’re ready for every emergency. As soon as we receive your inquiry, we’ll work tirelessly to help you as soon as possible — often within just one business day.

Service Hotline: 07252 / 53-333

Once this emergency is solved: SIGMACOVER customers get priority response and scheduled preventive service — so the next breakdown never happens. See what’s included →