SigmaCover
Your Heat Exchanger. Every Year. Every Unit.
Germany’s leading heat exchanger manufacturer now offers annual service coverage for your entire install base — SIGMA, SIGMADUAL, SIGMASHELL and SIGMAWIG included.
Your original manufacturer. Now your service partner.
No third party knows your heat exchanger better than the team that engineered and built it. SigmaCover provides manufacturer-grade service coverage — with original parts, factory experts, and works know-how.
⚙
OEM Quality
OEM Parts — Always
Every replacement gasket, plate, and frame component sourced directly from our Bretten manufacturing facility. No substitute, no surprises.
%
Lasting Advantage
15–25% Off Plates & Gaskets
Contract holders receive a standing 15–25% discount on all OEM plate and gasket orders — applied automatically to every order.
⚡
Priority Assured
Guaranteed Response Time
Covered customers move to the front of the queue. Your contract tier determines whether your SLA is 72, 48, or 24 hours of on-site response.
📋
Proactive Maintenance
Annual Inspection
Every covered unit receives a proactive annual inspection with a documented condition report — before problems arise.
☎
Direct Expertise
Technical Direct Line
Direct access to API Schmidt-Bretten application engineers — not a call centre. Expert support exactly when you need it.
SIGMA
SIGMADUAL
SIGMASHELL
85k+
Units worldwide
covered by SigmaCover
15–25%
Savings that pay for themselves.
All SigmaCover contracts, regardless of tier, include 15–25% off original API Schmidt-Bretten plates and gaskets — for the full contract term. For customers with significant parts demand, this saving alone can offset a substantial portion of the annual contract fee.
Equivalent to €1,428 / unit / year — less than €120 / unit / month.
Annual parts saving (up to 25%)
− €7,000
Net effective contract cost
€53,000
How it works
From sign-up to fully covered in four steps.
01
Asset Survey
We compile or verify your install base against our factory records — model, serial number, and year of manufacture.
02
Quote & Tier Selection
You receive a per-unit price schedule. Tiers can be mixed across your fleet — based on each unit’s criticality and budget.
03
Contract Signing
Annual contract, auto-renewable. Full terms aligned with German commercial law (BGB).
04
Coverage Active
Portal access provisioned, SLAs live, parts discount activated, first inspection scheduled.
“
After moving 42 plate heat exchangers onto an API Schmidt-Bretten service contract, our maintenance planning became measurably easier. One contract, one team, factory-direct expertise — and the parts discount pays for itself.
Head of Engineering, Confidential German Industrial Customer · 2024
Frequently Asked Questions
What customers ask first.
How does the parts discount work? +
It is applied automatically — every order for OEM plates or gaskets during an active contract term is billed at 15–25% off the list price. No vouchers, no approval process. Your account is in our system from day one.
Does the discount apply to all product families? +
Yes — the discount applies to replacement plates and gaskets for all covered units across SIGMA, SIGMADUAL, SIGMASHELL and SIGMAWIG.
Can I mix tiers across my fleet? +
Absolutely. Each unit is enrolled individually. Assign Essential to low-risk units, Professional to production-critical ones — and volume discounts still apply across the full fleet.
What happens if a unit is beyond economic repair? +
We offer replacement at preferential rates.
Is the contract annual or multi-year? +
Contracts run for 12 months and renew automatically.
How is my quote price determined? +
Your price reflects your actual unit count, model series, and average installation age. Volume discounts are applied automatically.
Ready for full protection
Protect your install base.
Tell us about your fleet and we will prepare your personalised SigmaCover quote — including your estimated parts savings — within 5 business days.
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